Zellwo or Zipchat?

Checked on 2026-10-12. Tell us if something changed.

FeatureZellwoZipchat
Answers from your catalogueYesYes
Takes order actions with approvalYesPartly

Not verified against a running account

Asks your team in Slack and learnsYesPartly

Not verified against a running account

CRM stages and segmentsYesNo
Campaigns with a control groupYesNo
Runs from Claude or ChatGPTYesPartly

Not verified against a running account

Flat price, no seatsYesNo
Free planYesPartly

Not verified against a running account

Switch from Zipchat

Your contacts with their consent, your segments, your flows as campaigns and your templates, moved in an afternoon. Import is on the roadmap for Omnisend and Klaviyo; for the others, export a CSV and we load it with you.

What stays the same

  • Your store
  • Your team's inbox habits
  • Your customers' addresses and consent

Pricing side by side

Zipchat

from $49 a month by conversations (unverified)

Checked on 2026-10-12

Free

$0

  • 100 AI conversations a month
  • 500 campaign emails
  • Chat and email
  • then 10 ¢ per conversation
Start free trial

Grow

Most popular

$49 / month

  • 1,000 AI conversations a month
  • 10,000 campaign emails
  • + SMS and Slack
  • then 7 ¢ per conversation
Start free trial

Scale

$199 / month

  • 5,000 AI conversations a month
  • 100,000 campaign emails
  • + connectors, MCP, own OpenAI key
  • then 5 ¢ per conversation

14-day trial on Grow and Scale · Live in under 30 minutes

Put it on your shop this week

14-day trial on Grow and Scale · Live in under 30 minutes

“Support that used to take two people now takes one, and the follow-ups bring back customers we had written off.”
— Ecoparcel