PrestaShop
Chat, search and help on your PrestaShop store
One snippet in your store footer puts the chat, the search bar and the Help tab on every page. The AI agent answers shoppers, and your team takes over in the inbox when a person is needed.
What it does
Answers before the sale
The AI agent answers shoppers about products, stock and delivery from your catalogue and help articles.
Signed-in customers recognised
Your store can tell Zellwo who is logged in, so their chats and history follow them.
Visits next to conversations
Page views and events such as a purchase are recorded against the visitor, beside their chats.
How to connect
- 1
Create the widget keys under Setup › Apps › Website chat.
- 2
Add your store's address under Allowed origins.
- 3
Add the snippet to the footer of your store with a small module, as the PrestaShop example in the developer docs shows.
FAQs
Is there a PrestaShop module to install?
There is no ready-made module. The developer docs show a small one you can copy, which adds the snippet to every page.
Does it bring in my PrestaShop products?
Not directly. Connect your products through a Google Merchant feed or a CSV or JSON file, and the AI agent answers from them.
Missing an integration? Ask us, or connect it yourself.
Launch offer: every plan is free for 3 months