Events and REST API
Send events from your backend and work from code
Every screen of Zellwo is also an endpoint. Your backend can keep contacts and companies in sync, send the events your rules react to and work on tickets from code.
What it does
Events on the right customer
Send an event with an email, a phone or your own id, and it lands on that contact, or on a new one.
Your own ids
A company keeps the id from your CRM, so the next sync updates it instead of adding a second one.
A token for each system
An integration token posts under its own name, never a colleague's, and is rotated by adding a second token first.
How to connect
- 1
On Settings › API & MCP click New token and create an integration for your backend.
- 2
Keep the token in your server's environment and send it as a Bearer token.
- 3
Make your first call from the reference at /docs/api/ on your workspace address.
FAQs
Who can create an integration?
An admin. An integration works at staff level on the REST API and event ingest, never over MCP.
Can my site send events from the browser?
Yes, through the chat script and zellwo.event(), described in the JavaScript reference at /docs/js/. The REST API is for your server.
Missing an integration? Ask us, or connect it yourself.
Launch offer: every plan is free for 3 months