Two-way SMS

ChannelsComing soon

Get replies to your texts in the inbox

We are building two-way SMS, so when a customer answers one of your texts, the reply lands in the inbox you already use. Two-way SMS is not available yet and has no date.

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What it does

  • Replies in the inbox

    A customer's answer to your text will arrive in the inbox, in the same conversation.

  • Answer by text

    Your team will reply from the inbox, and the customer will get the answer as a text.

  • Next to email and chat

    Text conversations will sit with the customer's email and chat, in one place.

FAQs

When will it be ready?

We do not give dates. Tell us you need it and we will write to you when it opens.

Missing an integration? Ask us, or connect it yourself.

Launch offer: every plan is free for 3 months