Imagine asking your shop why people didn't buy. Now you can.
Open Claude or ChatGPT, connect Zellwo once, and ask your shop what you want to know: which questions came up most this week, which accounts went quiet, how the last campaign did against its control group. Every answer comes from your own tickets, contacts, orders and campaigns.
Connected to Claude · owner level
Which tickets needed a person this week, and why?
9 of 212: 4 waited on a Slack answer past the deadline, 3 refunds needed approval, 2 the quality check held back.
Which B2B accounts went quiet since September?
11 accounts that ordered monthly have not ordered in 60 days.
Draft a win-back for them
Win-back campaign drafted for 9 accounts, control group of 2 kept
Dashboard: solved by bot 76% · 3 knowledge gaps · 2 overdue replies
Running on Zellwo
Which products got the most compatibility questions last month?
Lenovo 65W charger (38), Anker 735 (22), ThinkPad X1 docks (17). 80% were answered from the catalogue; 9 needed a person.
What did people search for and not find?
'macbook charger 96w' 14 times, 'left-handed mouse' 6 times. Want me to draft two articles?
Your shop knows why people didn't buy. It's spread over six tools. Zellwo puts it in one place you can ask.
- 1
Connect once
Add Zellwo to Claude or ChatGPT and sign in, with your own permission level or read-only.
- 2
Ask in plain words
Which questions came up most, who went quiet, what a campaign added: ask it as you would ask a colleague.
- 3
Answered from your data
Tickets, contacts, companies, page views, carts, orders and campaigns, never the web.
- 4
Approve the next step
An answer ends in a draft, an article or a campaign, and nothing goes out without your yes.
Support is sales and marketing
Spot who went quiet. Win them back in one reply.
The tickets your agent answered, the pages people viewed, the carts they left and the orders they stopped placing all sit on one customer record. So the question that finds the quiet accounts also drafts the campaign to win them back, with a control group, and you send it from the same chat.
Which B2B accounts went quiet since September?
11 accounts with no order in 60 days that ordered monthly before. The three largest: an IT reseller in Ohio and two repair shops in Austin.
Draft win-back campaign for 11 accounts, control group 2
Send it
Finds who went quietEach customer's own buying pace says when an order is overdue, so quiet means quiet for them.
Accounts roll upB2B contacts roll up into their company, with its last activity and open tickets.
Measured, not assumedEvery campaign keeps a control group, so you can ask what it really added.
Why it works
Plain questions. Answers from your own data.
76%
resolved without a person
13.4%
revenue per visitor uplift
22
languages
One record, three teamsSupport, sales and marketing work from the same contacts, companies and orders.
Plain languageAsk the way you would ask a colleague, with no reports to build and no filters to learn.
Your own dataEvery answer comes from your tickets, contacts, events and campaigns, not from the web.
Drafts the next actionAn answer ends in a draft, the article, the campaign or the follow-up, waiting for your yes.
Runs from Claude or ChatGPT
Connect once. Ask from then on.
Connect your shop, add Zellwo to Claude or ChatGPT and sign in. From then on every question is answered from your workspace. Prefer the app? The dashboard keeps the numbers you check every day.
- 1
Connect your shopInstall Zellwo on Shopify, or bring your catalogue and events in another way.
- 2
Open Claude or ChatGPTAdd Zellwo as a connector in its settings.
- 3
Paste the connectionPaste your workspace address, sign in and ask your first question.
No dashboards to buildAsk the question; the answer comes back as a number, a list or a table.
The same data your agent usesAnalytics reads the record your support agent writes, so nothing is synced.
Exports for your spreadsheetAsk for any answer as a table and paste it straight in.
FAQs
What does Zellwo Analytics actually do?
It lets you ask your shop questions in plain language from Claude or ChatGPT and answers them from your own data: tickets, contacts, companies, page views, carts, purchases, campaigns and the questions your help articles could not answer. When an answer calls for action, it drafts it for your approval.
Do I need Claude or ChatGPT?
For the questions, yes: you ask them in Claude or ChatGPT, on your own account. Without either, the dashboard in the app still shows tickets, purchases, revenue, conversion and your customers by stage.
Who can see what?
The assistant works with the permission level of the person who connected it, and can be limited to read-only. Figures a person cannot see in the app, such as revenue or another department's tickets, stay out of their answers too.
What can I ask?
Anything your workspace knows: which questions came up most, which products get compatibility questions, what people searched for and did not find, which accounts went quiet, how a campaign did against its control group, which tickets needed a person and why.
What does it cost?
Asking from Claude or ChatGPT is included in the Scale plan, and the dashboard in every plan. No seats, so every admin can ask.
Ask your shop anything.
14-day trial on Grow and Scale · Live in under 30 minutes