17TRACK
See where every parcel is, right on the ticket
Connect your own 17TRACK account and add a tracking number to a ticket or a contact: Zellwo shows the carrier, the status and the tracking events. The AI agent can look a parcel up too.
What it does
Parcels where you work
Track a parcel on a ticket or a contact, and see every parcel of a company in one place.
The AI agent looks it up
Once you allow it under AI agent › Permissions, the AI agent tracks the number a customer gives it.
Up to date when you need it
Refresh a parcel with one click, or switch on a schedule for the parcels still on their way.
How to connect
- 1
Open Setup › Apps and choose 17TRACK.
- 2
Paste the security key from your 17TRACK API dashboard and connect: the test shows the parcels you have left.
- 3
Add a tracking number on a ticket, and allow the AI agent under AI agent › Permissions if it should track too.
FAQs
Who pays for tracking?
You do, on your own 17TRACK account. A parcel uses your 17TRACK quota once, when it is first tracked.
Does it know my carrier?
17TRACK tells most carriers from the number. For the others, such as GLS, Zellwo asks for the carrier and the delivery postal code.
Missing an integration? Ask us, or connect it yourself.
Launch offer: every plan is free for 3 months