SendGrid
Send and receive email through your SendGrid account
Replies and campaigns go out through your own SendGrid account, which reports back what was delivered. With Inbound Parse, customer mail comes straight into your inbox, with no mailbox to check.
What it does
Sent from your SendGrid account
Zellwo sends with your own API key, from the address you verified in SendGrid.
Delivered or bounced, per email
Each email shows whether it arrived, and a spam report or an unsubscribe stops marketing to that customer.
Mail pushed straight in
Inbound Parse hands each customer email to Zellwo as it arrives, and it opens a ticket.
How to connect
- 1
Open Setup › Apps, choose SendGrid and paste an API key with the Mail Send permission and your sending address.
- 2
Copy the delivery events address from the page into SendGrid, so each email reports delivered or bounced.
- 3
To receive mail, add your Inbound Parse address and paste the destination address Zellwo shows into SendGrid.
FAQs
What does my domain need?
To send, the address must be a verified sender or sit on a domain authenticated in SendGrid. To receive, that domain also needs an MX record pointing at SendGrid.
Who bills the sending?
SendGrid does. Mail goes out through your own SendGrid account and counts towards your plan there.
More in Channels
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Zellwo SMS
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Website chat
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Answer visitors in a chat on your website, with the AI agent first in line.
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Missing an integration? Ask us, or connect it yourself.
Launch offer: every plan is free for 3 months