WhatsApp in the same inbox as email and chat
We are building WhatsApp as a channel. Messages to your business number will land in the inbox you already use, with the AI agent first in line. It is not available yet and has no date.
What it does
One inbox
WhatsApp conversations will sit next to email and website chat, on the same customer record.
The AI agent answers first
The same agent, with the same catalogue and help articles, will answer on WhatsApp.
Your team takes over
A person will reply from the inbox when the conversation needs one.
FAQs
When will it be ready?
We do not give dates. Tell us you need it and we will write to you when it opens.
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Missing an integration? Ask us, or connect it yourself.
Launch offer: every plan is free for 3 months