Every shopper gets a store consultant.
Fit, hookups, delivery and error codes, answered from your catalogue around the clock.
Gratisplan, inget pris per användare.
4.9100+ omdömen
Washer for a family of five, stacked in a closet.
Stacked in a closet means a front-loader. Both take big loads and stack on their matching dryer; the LG is 3 inches shallower if the closet is tight.
LG WM4000HWA $849 Lägg i korgen
GE GFW655SSVWW $799 Lägg i korgen
Kettleridge Appliances, a demo store. Asked at 22:10; the showroom was closed.
1. Checks the fit
Shoppers know their gap, not the model. Zellwo asks for the opening and the hookups, then shows only what fits from your catalogue.
SökassistentA fridge for a 36-inch gap that won’t stick out past the counter.
This one is counter-depth, so it sits almost flush, and it fits a 36-inch opening. Is there a wall beside the hinge side? The doors need room to swing open.
LG LRRXC2606S $1,950 Lägg i korgen
Matched against the dimensions in your catalogue.
2. Handles the after-sale
Error codes, delivery windows and installation questions get answered from your articles, and anything booked waits for one click.
Support och kopplingarDet kunden ser
My washer shows OE and won’t drain.
OE means the water is not draining. Open the small door at the bottom front and clear the drain filter, with a towel ready. If OE comes back, your washer is under warranty and I have asked the team to book a technician.
Zellwo, from the order system
What the team sees
Order KA-30418, Dana R.
Book warranty service for Thursday 8–12?
Dana cleared the drain filter and the OE code came back. The washer is under warranty; Zellwo prepared the booking and it needs one click.
Approved. Zellwo told Dana the technician comes Thursday 8–12.
Declined. Zellwo told Dana the team will call to pick a time.
Kortet är live: prova Godkänn.
3. Brings them back
Six months after delivery, the customer gets the water filter that fits their fridge, written by Zellwo.
Kampanjer och nyhetsbrevFrom Kettleridge Appliances, to Dana, 6 months after delivery
Time for a new water filter, Dana
Your LG fridge was delivered six months ago and its water filter is due. This is the one that fits your model; it takes a minute to change.
LG LT1000PC water filter$49, in stock
- skickade
- 192
- filters ordered
- 53
- ordered
- 28 %
- ordered without it
- 9 %
One reminder against a holdout. Every number is a sample from the demo store.
FAQ
What does Zellwo for appliance stores actually do?
It asks what a store consultant asks: the space, the hookups and the household, then shows what fits from your catalogue. After the sale it answers delivery, installation and error-code questions, and reminds customers when a filter is due.
Does it know whether an appliance fits?
It asks for the opening, the hookups and the room for the door to swing, and matches them against the dimensions in your catalogue. It never guesses a size, an outlet or a gas line; when something is unclear, it asks your team.
What about delivery, haul-away and installation?
It answers from your articles and your order system: delivery windows, what to prepare for haul-away, what installation includes. Changing a delivery or booking service needs one click from your team.
Vad kostar det?
One flat price per store with an allowance of conversations and emails, cents per unit above it. No seats. Launch offer: every plan is free for 3 months.
Vad händer när den inte vet?
Den säger det, frågar ditt team i Slack eller via mejl och lär sig svaret som en artikel till nästa gång.